There is a lot of proof out there that HRO and BPO are still going strong. Recent studies by The Everest Group, Workforce Magazine and others show the interest and implementation of HRO has expanded since the inception of multi-process HR outsourcing seven years ago. According to The Everest Group the number of employees covered has increased by more than 100-fold, to 3.7 million as of March 31, 2005. Additionally, competition among vendors and economies of scale have helped push down the price per employee for multi-process HR outsourcing contracts by more than a third both for large and very large companies. The survey also noted that since 2000, the total value of worldwide contracts has grown more than 250% to $12.5 billion in 2004. Not surprisingly, the more transaction-oriented the HR process, the more likely it is to be included in a multi-process HR outsourcing contract, according to the survey.
HRO Today Magazine recently released its list of the Top 21 HRO Providers. The top 21 are as follows:
- Accenture HR Services
- ACS Global HR Solutions
- Adecco
- Administaff
- ADP
- Advantec
- Aon Consulting
- ARINSO International
- Ceridian
- CGI Group
- Checkpoint HR
- Convergys
- EADS
- ExcellerateHRO
- Fidelity Employer Services
- Gevity
- Hewitt Associates
- IBM Global Services
- Manpower
- RSM McGladrey Employer Services
- Xchanging
- Hewitt
- Accenture
- ADP
- ACS
- Excellerate HRO (EDS)
